Tri-County Tent Rentals Owner Shares Lessons on Growth, Video and Staying Lean
Brendon Burch grew Tri-County Tent Rentals by advertising on purpose, investing in newer tents, and showing off installs in Facebook videos. His biggest challenge now is doing too much himself. Read on for his advice to newer tent operators.
Some of the best business advice comes from the operator down the road who’s a few seasons ahead of you.
Tent maker Aztec Tents ran a customer spotlight on Tri-County Tent Rentals in Maryland and owner Brendon Burch, who has led the company since 2020. Here are the lessons worth stealing. The full profile, with his story, is at Aztec.
What helped the business grow
- He stopped relying on word of mouth and made advertising a deliberate focus.
- He bought newer tents to stand out as the younger operator in his market.
- He uses video. Drone footage posted to Facebook shows customers how a blank space turns into a venue.
The challenge: too lean
Brendon says the company is too lean to take its next step. He wants office and sales help to handle calls, and thinks he lost some jobs this season because he was juggling too much on his own.
His advice for newer operators boils down to: don’t overextend, protect your reputation and make friends with other rental owners who can help when you’re in a jam.
Why this matters for rental owners
Brendon’s story will sound familiar to a lot of tent and bounce house owners. You grow by doing everything yourself… until doing everything yourself is what holds you back.
If you’re missing calls during install season, that’s lost money. It may be time to price out office help before next spring.
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Read the full article, Customer Spotlight: Tri County Tent Rentals, at Aztec Tents news.
